WITHDRAWAL FROM THE CONTRACT

 

 
 
 
 
 
 
 
 
 
Information for the consumer about the right to withdraw from a distance contract

 

As a consumer, you have the right to withdraw from the contract concluded in the Online Store within 14 days without giving any reason. The deadline to withdraw from the contract expires after 14 days from the day on which you came into possession of the item or on which a third party other than the carrier and indicated by you came into possession of the item. To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or email). You can send a statement, for example:

 

· In writing to the following address: LA-KO UL. KU DOŁOM 8 44-100 GLIWICE;

· In electronic form via e-mail to the following address: sklep@czescibasenowe.pl;

 

An exemplary model withdrawal form is provided in Annex 2 to the Consumer Rights Act and is additionally available on the Online Store's website in the 'Withdrawal from the contract' tab. You can use the model withdrawal form, but it is not mandatory.

 

To meet the deadline to withdraw from the contract, you only need to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.

 

In the event of withdrawal from this contract, we will refund you all payments received from you, including the costs of delivery of the item to the customer (except for additional costs resulting from the method of returning the item to us), immediately, and in any case not later than 14 days from the day on which we were informed of your decision to exercise the right to withdraw from this contract. Reimbursement will be made using the same payment methods that you used in the original transaction, unless you have expressly agreed otherwise; in any case you will not incur any fees in connection with this refund. We may withhold reimbursement until we receive the item or until we receive proof of sending it back, whichever occurs first.

 

If you have received the item, please send it back or give it to us at the address: LA-KO UL. KU DOŁOM 8 44-100 GLIWICE, immediately, and in any case not later than 14 days from the day on which you informed us of your withdrawal from this agreement. The deadline is met if you send back the item before the 14-day deadline. You will have to bear the direct cost of returning the item. You are only responsible for reducing the value of things resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the thing.

 

 

 FORM WITHDRAWAL FROM THE CONTRACT